| Ricoh has closed the   IKON acquisition which creates an undoubtedly formidable $26B competitor at a   time of economic uncertainty and difficulty.  Through   this acquisition, Ricoh strengthens its business infrastructure in the U.S.,   Canada and Europe by combining with IKON’s strong sales and service network.   The firm also will gain access to IKON’s extensive customer base, which   includes major and national account customers particularly in the middle   market America, as well as government and public sector customers. This   acquisition represents another significant step in Ricoh’s integrated global   growth strategy putting them at par with the industry heavy-belts - HP, Xerox   and Canon. Now Ricoh needs to   stabilize the struggling once-largest independent office equipment dealer   while integrating both front and back offices into its US subsidiary. The   biggest challenge Ricoh will still face has more to do with the major account   segment in the US where a strong services-led value proposition is to be   delivered via consulting and cost-cutting outsourcing engagements with   guaranteed savings and improvement in service level agreements. To better   compete against HP and Xerox Global Services, they must get this right as the   next step of becoming a services-led global company. Ricoh Completes Acquisition of IKON   Office Solutions West Caldwell, NJ – October 31, 2008 – Ricoh Company, Ltd. (TSE:   7752, “RICOH” President & CEO: Shiro Kondo) today announced that it has   completed its previously announced $1.6 billion acquisition of IKON Office   Solutions, Inc. through RICOH’s wholly owned U.S. distribution subsidiary,   Ricoh Americas Corporation. As a result of the merger, IKON is now a wholly   owned subsidiary of Ricoh Americas Corporation. The transaction was approved by IKON shareholders at a special   meeting held today. Pursuant to the merger agreement, former shareholders of   IKON will receive $17.25 in cash for each share of IKON common stock. IKON   stock will cease to trade on the New York Stock Exchange as of market open   November 3, 2008. Through this acquisition, RICOH will strengthen its business   infrastructure in the U.S., Canada and Europe by combining with IKON’s strong   sales and service network. RICOH also will gain access to IKON’s extensive   customer base, which includes major and national account customers, as well   as government and public sector customers. This acquisition represents   another significant step in RICOH’s integrated global growth strategy. Background Ricoh Company, Ltd. is a global leader in imaging solutions that   has brought to the market innovations such as digitalization, network   solutions and colorization. In the rapidly growing printing and document   solution areas, RICOH continues to strengthen its channels for assessing   customers’ potential needs and making appropriate proposals based on a   customer-driven approach. In the extremely competitive U.S. market, Ricoh is   committed to further strengthening its sales and support channels, and   delivering real enhanced value to all its customers. IKON, a Ricoh company, sells and services a wide range of Ricoh   office equipment, such as multifunction products (MFPs), fax machines and   printers, in the U.S., Canada and the Western European markets. With more   than 400 sales and service locations worldwide, IKON has a long track record   with Fortune 500 companies among its many customers. In addition, IKON   provides professional services and document outsourcing services to a wide   variety of customers across numerous markets and industries. RICOH has been a   key supplier to IKON for many years, and the relationship between the two   companies has a long and successful history. Additional Shareholder Information The paying agent, Computershare Trust Company, N.A., will   distribute a Letter of Transmittal to IKON shareholders who hold certificates   with instructions on how they may receive the merger consideration. Questions   regarding how to surrender stock certificate(s), or to request additional   copies of the Letter of Transmittal, should be directed to the Paying Agent   by phone at (800) 546-5141 (toll free) or 781-575-3120, or by mail at   Computershare Trust Company N.A., Attn Corporate Actions, P.O. Box 43014,   Providence, RI 02940-3014. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell,   N.J., is a subsidiary of Ricoh Company, Ltd., a leading supplier of office   automation equipment and electronics, with fiscal year 2007 sales in excess   of $22 billion, a 7.3 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document   solutions. Ricoh’s fully integrated hardware and software products help   businesses share information efficiently and effectively by enabling   customers to control the input, management and output of documents. Ricoh has   been manufacturing products and supplies in the United States for more than   35 years at facilities in California and Georgia. Ricoh Americas Corporation directly or through its network of   authorized dealers markets and distributes products in North, Central and   South America. Information about Ricoh's complete range of products and   services can be accessed on the World Wide Web at www.ricoh-usa.com. About IKON IKON Office Solutions, Inc. (www.ikon.com), a Ricoh company, is   a leading provider of innovative document management systems and services,   enabling customers to improve document workflow and increase efficiency. IKON   integrates copiers, printers and MFP technologies, and document management   software and systems, to deliver tailored, high-value solutions, implemented   and supported by its team of services professionals. IKON leverages the   manufacturing and engineering expertise of Ricoh, a $22 billion global   technology innovator, with the experience and reach of its locally based   sales and services teams, to provide end-to-end solutions and one of the   industry’s broadest portfolios of document management services, including   on-site and off-site managed services, technical service and support, and   customized workflow design and implementation. |